Subscriptions and refunds
Subscriptions and payments start from Settings > Account in the app. Payments are handled by our payment provider, Polar. Your card details aren’t stored by Loreve.
Subscribe
Section titled “Subscribe”- Open Settings > Account.
- Click Subscribe.
- Choose a plan and pay in your browser.
Subscription Credits are added as soon as payment is complete. Tax is calculated for your country and shown at checkout.
Change or cancel your plan
Section titled “Change or cancel your plan”- Click Manage plan in Settings > Account.
- Change or cancel your plan on the page that opens in your browser.
After you cancel, you won’t be charged from the next billing date. You can keep using it until the end of the period you paid for. Until then, the account screen shows that cancellation is scheduled and the date it ends.
Refunds
Section titled “Refunds”- Within 7 days of payment, you can get a full refund if you haven’t used any of the Credits you received.
- If you cancel partway through, the rest of the period isn’t refunded, and you can use it until the next billing date.
- Free Credits from signing up or referrals aren’t refundable.
Request a refund by email; see Contact us. Full details are in the refund policy and the terms of service.