Terms of Service

This is an English translation of the Korean Terms of Service. If the two versions differ, the Korean version prevails (Article 33).

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities of Monadux (the “Company”) and its members, and the conditions and procedures for using the member services of Loreve, the Company’s web novel writing app.

Article 2 (Definitions)

“App” means Loreve, the desktop program distributed by the Company.
“Local features” means the features of the App that run on the user’s device without signing up, such as the manuscript, codex, characters, notes, search, world map, and schedule.
“Member services” means the services provided through the Company’s servers that only members can use, such as the account, the AI agent, Credits, and paid plans.
“Member” means a person who has agreed to these Terms and created an account.
“AI agent” means the App feature that uses AI models to help with reviewing manuscripts, making suggestions, organizing information, and similar tasks at the member’s request.
“Project folder” means the folder on the member’s device where the member stores manuscripts and materials in the App.
“Credits” means the service units deducted when using the AI agent. Credits can only be used within the Company’s services and cannot be exchanged for cash or other goods.
“Subscription credits” means Credits refilled on a fixed cycle under a paid plan. “Extra credits” means Credits received in any other way (purchase, sign-up grant, promotion, or referral reward).
“Paid credits” means Credits a member received by paying for them. “Free credits” means Credits received without payment, such as through sign-up, promotions, or referral rewards.
“Payment provider” means Polar Software, Inc. (“Polar”), which sells the Company’s paid services to members and collects payment.

Article 3 (Company Information)

The Company posts the following information on the home page of its website or on a page linked from it.

Business name: Monadux / Representative: Lee Kyunghoon
Address: 7-24, Baekjegobun-ro 12-gil, Songpa-gu, Seoul, Republic of Korea
Business registration number: 717-26-02111 / Mail-order business report number: No. 2026-Seoul Songpa-2406
Phone: +82-70-7954-8745 / Email: master@monadux.xyz
Chief privacy officer: Lee Kyunghoon (Representative)

Article 4 (Posting and Amendment of the Terms)

The Company makes these Terms available at any time on its website and in the App’s Help screen.
The Company may amend these Terms to the extent permitted by applicable law.
When the Company amends these Terms, it announces the effective date, the changes, and the reasons at least 7 days before the effective date. For changes that are unfavorable to members, it announces them at least 30 days in advance and also notifies members by email.
A member who does not agree to the amended Terms may stop using the member services and delete their account. If the Company clearly stated in its notice under Paragraph 3 that “you will be deemed to agree unless you object by the effective date” and the member does not object, the member is deemed to have agreed to the amended Terms.
If important parts of these Terms change, the Company may ask members to agree again the next time they sign in.

Article 5 (Matters Not Covered)

Matters not covered by these Terms are governed by applicable laws, such as the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Content Industry Promotion Act, and the Personal Information Protection Act, and by general commercial practice. The processing of personal information follows the Company’s Privacy Policy.

Article 6 (Scope)

These Terms apply to the member services.
Local features can be used without signing up. Signing out or deleting your account does not affect the manuscripts and materials in your project folders.

Article 7 (Formation of the Service Agreement)

The service agreement is formed when a person agrees to these Terms, reviews the Privacy Policy, applies to sign up, and the Company accepts the application. For email sign-ups, the Company is deemed to accept when the email is verified.
You can sign up with an email address or with an external account the Company supports (Google, Naver, Discord, and so on).
Children under 14 cannot sign up.

The Company may refuse a sign-up, or later terminate the service agreement, in any of the following cases:

The person used someone else’s email or external account without permission.
The person is under 14.
The person was restricted for violating these Terms and signs up again to avoid the restriction.
The person provided false information or does not meet the sign-up requirements set by the Company.

Article 9 (Account Management)

Members manage their own account, password, and signed-in devices, and may not transfer or lend their account to others.
If a member learns that their account has been used without permission, they must change their password immediately and notify the Company. Members can review signed-in devices and sign them out on the web account page.
The Company is not responsible for damage caused by a member’s failure to follow Paragraphs 1 and 2, unless the Company acted intentionally or negligently.

Article 10 (Changing Member Information)

Members can change their name, password, marketing email preference, and other details in Settings > Account or Agent, or on the web account page.

Article 11 (Account Deletion)

Members can delete their account at any time in the App’s Settings > Account or on the web account page.
When an account is deleted, the account and personal information are destroyed without delay in accordance with the Privacy Policy. Information that must be kept by law is stored separately for the required period.
When an account is deleted, any remaining Credits are lost. Before deleting their account, members can request a refund of unused paid extra credits under Article 26, Paragraph 3. The Company tells members about this on the account deletion screen.
Deleting an account does not affect the project folders or the App on the member’s device.

Chapter 3. Services

Article 12 (Services)

The Company provides the following services to members:
- Account and signed-in device management
- The AI agent: conversation, review, edit and addition suggestions, information organization, web search, reading web pages, and so on, based on manuscripts and reference materials
- Credits and paid plans
The Company may add or remove the AI models used by the AI agent depending on operating conditions. The App only shows the models the Company currently offers.

Article 13 (Changes to and Suspension of Services)

The Company may change the services for operational or technical reasons. It announces important changes that are unfavorable to members in advance, within the periods in Article 4, Paragraph 3.
The Company may temporarily suspend the services for equipment inspection, replacement, or failure, network outages, outages at AI processing providers, and similar reasons. If advance notice is not possible, it gives notice afterward.
If, due to the Company’s fault, a subscribed member cannot use the paid services for 4 or more consecutive hours, the Company compensates by granting extra credits equal to three times the subscription credits for the time lost (calculated by dividing the weekly grant by the number of hours in a week).
To end the member services, the Company gives notice at least 30 days before the end date and handles remaining paid credits and subscription periods under Article 27.

Article 14 (Nature of the AI Agent)

The AI agent is a service that uses generative AI, and its answers and suggestions are output created by AI.
AI output may be inaccurate, inconsistent with the manuscript or settings, or different from what the member intended. Members must check the output themselves before using it.
The AI agent does not overwrite manuscripts directly. It shows changes to manuscripts or reference materials as suggestions. Only suggestions the member approves are applied to the project folder, and the applied result reflects the member’s judgment.
To use in later conversations, the AI agent may keep preferences, decisions, and similar information the member shared as “saved memories” without asking for approval. Saved memories are stored on the member’s device, and members can view and delete them in Settings > Agent.

Article 15 (Storage of Manuscripts and Data)

Manuscripts, reference materials, agent chat history, and saved memories are stored in project folders and the app data folder on the member’s device, not on the Company’s servers.
The Company cannot access data stored on the member’s device, so it cannot back up or restore that data. Members must back up important data themselves.
The Company is not responsible if data is damaged or lost because of problems with the member’s device, operating system, sync software, or similar. This does not apply to damage caused intentionally or negligently by the Company, such as through a defect in the App.

Article 16 (Processing and Protection of AI Requests)

When a member sends a request to the AI agent, the content needed for the request (the conversation, and manuscripts or reference materials the member attached or the agent read) is sent through the Company’s servers to AI processing providers for processing.
The Company does not store request content or answers on its servers. To resume after a dropped connection, it keeps answers briefly in server memory and then deletes them. For billing, it records only usage (token counts and costs).
The Company does not use request content to train AI models, and only sends requests to AI processing providers under the condition that they do not train on the content. AI processing providers may keep request content for a limited period under their own policies, such as for abuse monitoring.
Paragraph 3 does not apply to web search or reading web pages. When web search is used, search queries are sent to the search provider. When reading web pages is turned on, the addresses of the pages to read and the content of those pages are processed separately from manuscripts and conversations. This processing is not covered by the no-training and no-retention conditions and follows each provider’s policies. Manuscripts and conversations are not part of this exception.
The AI agent is designed not to put story content in search queries. Reading web pages is off by default, and members can turn web search and reading web pages on or off separately in Settings > Agent.
Details such as the AI processing providers and processing countries are set out in the Privacy Policy.

Article 17 (Ownership of Rights)

Members own the rights to the manuscripts and materials they write.
The Company claims no rights to the AI agent’s output, and members may use it freely. However, AI-generated output may not be protected as a copyrighted work under the law.
When members serialize or publish works that use AI output, they are responsible for following the AI disclosure rules of serialization platforms and publishers and applicable laws.
Members must not put material that infringes the rights of others, such as someone else’s copyrighted work, into the AI agent, and are responsible for any resulting disputes.
The Company owns the rights to what it created, such as the App, the services, trademarks, and designs.

Article 18 (Prohibited Conduct)

Members must not:

Make requests that violate the usage policies of AI processing providers (such as requests to generate child sexual abuse material).
Use the AI agent to create adult content (such as writing whose main content is sexual description).
Sign up with false information or obtain Credits or referral rewards fraudulently (such as by creating multiple accounts or referring themselves).
Transfer, lend, or sell their account to others.
Attack or overload the servers, reverse-engineer server software, or bypass access restrictions without permission.
Use the member services in bulk by automated means or resell them to other services without the Company’s permission.

Article 19 (Restrictions on Use)

If a member violates Article 18, the Company may impose restrictions in the order of a warning, suspension of the AI agent, and termination of the service agreement. If a violation of law is clear or the harm to the service as a whole is serious, the Company may suspend or terminate immediately.
Before imposing a restriction, the Company notifies the member of the reason and period by email and gives them a chance to explain. In urgent cases, it notifies them after imposing the restriction.
Members can object to a restriction by email, and the Company reviews the objection and informs them of the result.
Fraudulently obtained Credits are taken back, and any remaining free credits are lost when the service agreement is terminated.
The Company does not store member requests and does not review manuscript content. However, if the Company learns of a violation of Article 18 through notice from an AI processing provider, a report, or similar means, it may restrict use under Paragraph 1.

Chapter 4. Credits and Paid Services

Article 20 (Types and Use of Credits)

Using the AI agent deducts Credits based on the model the member chose and the amount of use. Even for the same request, the amount deducted varies with the model, answer length, amount of material read, and tool use. The App shows the Credits deducted for each answer.
Requests that complete or that the member stops are charged for what was used up to that point. Requests that fail because of a server error or a dropped connection are not charged.
Subscription credits are used first, and extra credits are used after subscription credits run out.
Subscription credits are refilled to the plan’s weekly grant every Monday at 00:00 UTC (9:00 a.m. on Monday, Korea time), and unused subscription credits do not roll over. Extra credits do not expire.
Members cannot use the AI agent if they do not have enough Credits left.
The Company may change how Credits are deducted for operational reasons, such as changes in AI processing providers’ prices. It announces such changes in advance using the periods and methods in Article 4, Paragraph 3.

Article 21 (Free Credits)

The Company may grant free credits for sign-up, promotions, or referral rewards. The Company sets and announces the amounts and conditions.
Free credits cannot be refunded or transferred.
If a member who withdrew signs up again with the same email address, no sign-up credits are granted.

Article 22 (Paid Services and Payment)

The prices and weekly grants of paid plans and the conversion rate for extra credits are shown on the checkout screen and the website. Paid plans are billed monthly, and extra credits can be purchased in any amount at or above the minimum set by the Company (US$5).
Payments for paid services are processed by Polar as the merchant of record, and Polar’s buyer terms and privacy policy also apply to payments. Polar calculates taxes based on the member’s country of residence and shows them on the checkout screen.
The Company does not receive or store members’ payment information, such as card numbers.

Article 23 (Subscription Renewal and Cancellation)

Unless the member cancels, a subscription renews automatically on the same cycle and is charged to the registered payment method at renewal.
Members can cancel a subscription at any time. After cancellation, no further charges are made from the next billing date, and the member can keep using the subscription until the end of the period already paid for.
Canceling partway through a subscription period does not give a refund for the remaining period. This does not apply to withdrawals under Article 24 or refunds under Article 26.
The Company notifies members at least 30 days before raising a subscription price, and a price increase applies only with the member’s consent.

Article 24 (Withdrawal of Purchase)

Members can withdraw a paid subscription or extra credit purchase and receive a full refund within 7 days of payment, if they have not used any of the Credits received.
If any of the Credits received have been used, withdrawal is restricted. The Company clearly states this on the checkout screen in advance.
Despite Paragraph 2, if the service differs from what was displayed or advertised, or is provided differently from the contract, the member may withdraw within 30 days of learning of this, or within 3 months of receiving the service.
Members can request a withdrawal by clicking [Withdraw] in the payment history on the Plans & Billing screen of the web account page, or by emailing the Company.

Article 25 (Payments by Minors)

If a member under 19 pays for paid services without the consent of their legal guardian, the member or the legal guardian may cancel the payment. This does not apply in cases set by law, such as payments within the scope of property the legal guardian allowed the minor to use.

Article 26 (Refunds)

For refunds due to withdrawal and similar reasons, the Company refunds the payment method through Polar within 3 business days of receiving the request.
Polar may separately accept refund requests made within a certain period after payment under its own policies.
If a member ends the service agreement, such as by deleting their account, the Company refunds unused paid extra credits on request by email, minus 10% of their value at the purchase price. Free credits and subscription credits are not included in this refund.
If a member cannot use the paid services due to the Company’s fault, the Company refunds the unusable portion or compensates under Article 13, Paragraph 3.
Refunds may be restricted if the member used the services fraudulently or the service agreement was terminated for violating Article 18.

Article 27 (Handling at the End of the Service)

If the Company ends the member services, it refunds the amount corresponding to remaining paid extra credits and, for subscribed members, the amount corresponding to the remaining subscription period.

Chapter 5. Miscellaneous

Article 28 (Company Obligations)

The Company complies with the law and these Terms and strives to provide the services reliably.
The Company protects personal information in accordance with the Privacy Policy.
The Company receives and handles members’ opinions and complaints by email and informs them of the result.

Article 29 (Damages)

If the Company or a member causes damage to the other by violating these Terms, they compensate for that damage.
For services provided free of charge (local features, and the AI agent used with free credits), the Company does not compensate for damage unless it acted intentionally or with gross negligence.
The Company’s liability for paid services is limited to the amount the member paid in the 3 months before the damage occurred. This limit does not apply to damage caused intentionally or by gross negligence on the part of the Company.

Article 30 (Disclaimers)

If the Company cannot provide the services because of causes beyond its control, such as natural disasters, war, or outages at third parties like network operators or AI processing providers, its liability is reduced or removed.
The Company does not guarantee the accuracy, completeness, or fitness for a particular purpose of AI output, and is not responsible for the results of a member using or approving and applying the output, unless the Company acted intentionally or negligently.
The Company is not responsible for service problems caused by the member.
Nothing in this Article exempts the Company from liability for damage caused intentionally or by gross negligence.

Article 31 (Notices)

The Company sends notices to members at the email address they registered.
For notices to all members, the Company may post the notice on its website or in the App for at least 7 days instead of notifying each member. However, important matters that are unfavorable to members are notified individually.

Article 32 (Governing Law and Dispute Resolution)

These Terms and the member services are governed by the laws of the Republic of Korea. However, consumer protection rules of the member’s country of residence that cannot be excluded by contract still apply.
The Company and members will first try to resolve disputes through discussion by email. Members may apply for dispute mediation to the Korea Consumer Agency, the Content Dispute Resolution Committee, or similar bodies.
Lawsuits are filed with the court that has jurisdiction under the Civil Procedure Act.

Article 33 (Language)

These Terms are written in Korean. If a translation in English or another language differs from the Korean version, the Korean version prevails.

Addendum

These Terms take effect on November 13, 2026.